First, it's advisable to check the latest update on your tracking link. You can find all tracking information in your online account under "My Deliveries".
In some occasions it could occur that the courier has not provided a tracking link at all or the information provided in the tracking link is incorrect. Our Customer Service team is therefore happy to assist locating your Degusta Box. Click here to get in contact!
Please note: If your order is associated to a coupon from Groupon (for example an Advent Calendar), then please log into your Groupon account and contact their support team for further assistance.