If your box or any items inside arrive damaged or not as expected, please use the self-reporting tool in your account to submit the issue. You can upload photos directly in the tool to help us resolve the problem quickly and automatically.
Please note: If your box is associated to a coupon from Groupon (for example an Advent Calendar), then please log into your Groupon account and contact their support team for further assistance.
Please click here to get in contact with our support team.